Terms & Conditions

Terms and Conditions

Last Updated: [04/11/2025]

Welcome to The Hyena House! These terms and conditions outline the rules and regulations for the use of our website, located at https://thehyenahouse.com.
By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

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1. Definitions

• “Website” refers to https://thehyenahouse.com and all its related pages and services.

• “We,” “Us,” “Our” refers to The Hyena House.

• “You,” “User,” “Customer” refers to anyone accessing or using the website.

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2. Use of the Website

You must be at least 18 years old to use this website or have permission from a parent/guardian.

You agree not to use the website for any unlawful purpose or any purpose prohibited by these terms.

You must not:

• Use the website in any way that causes damage or impairs accessibility.

• Use the website to copy, store, host, transmit, or distribute any malicious or harmful content.

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3. Products and Services

The Hyena House offers fashion-related products and services that are subject to availability.

We strive to provide accurate product descriptions and images. However, colors and designs may vary slightly due to screen settings.

Prices are subject to change without notice.

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4. Orders and Payments

By placing an order on The Hyena House, you confirm that all details provided are accurate.

Payments are processed through secure gateways, and we do not store any payment information.

We reserve the right to cancel or refuse any order for any reason, including suspected fraudulent activity.

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5. Shipping

We will deliver all products within 7–14 days.
Shipping times are estimates and may vary due to external factors.

The Hyena House is not responsible for delays caused by courier services or customs.
Any additional taxes or duties are the customer’s responsibility.

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6. Return Policy

You can return the product within 7–14 working days of delivery.

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7. Refund Policy

Refunds are provided only if you receive a damaged product.

Once we inspect and approve the returned product, the refund amount will be credited to your account within 7–14 days.

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8. Intellectual Property

All content on The Hyena House, including but not limited to images, logos, and text, is the intellectual property of The Hyena House unless otherwise stated.

Unauthorized use or reproduction of any content is prohibited.

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9. Third-Party Links

Our website may contain links to third-party websites. The Hyena House is not responsible for the content or policies of these external sites.

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10. Limitation of Liability

The Hyena House shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

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11. Indemnification

You agree to indemnify and hold The Hyena House harmless from any claims, damages, or expenses resulting from your use of the website.

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12. Changes to the Terms

The Hyena House reserves the right to update these terms at any time without prior notice.
Changes will be effective immediately upon posting.

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13. Governing Law

These terms and conditions are governed by the laws of Andhra Pradesh, India.
Any disputes will be resolved in the courts of Ananthapur District, Andhra Pradesh.

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 14. Contact Information

For questions about these terms, please contact us:

Contact Person: Venkat Prasad

Thank you for visiting The Hyena House!